Annual Report 2021-22

This report covers the period from April 2021 to March 2022. The period reflects continued pressure from the COVID-19 pandemic. Like many other businesses, the cooperative’s activities remained subdued.


The Guwahati Club office premises are our registered offices, and the owner temporarily reduced the rent by Rs. 10,000 from May 2021 to May 2022. The rent will now go up to the previous level of Rs. 30,000 from June 2022. The premises in Jalukbari are still unused, but our effort to use them is ongoing, and we hope to find a solution soon.

We continued to forge alliances with more diagnostic centres, hospitals, optometrists, dentists, and pharmacies. Two additional hospitals and three diagnostic Centers joined us this year. The complete list is attached as an annexure.



We don’t have a sound mechanism to collect data on the benefits our partners receive from our membership. From limited data, we could gather that our members collectively availed of Rs. 6,93,644.00 in 2018-19 as a discount from four centres. In comparison, in 2019-20, the concrete figures obtained from Ayursundra (diagnostic division) showed members availed of Rs. 12,00,000  in the form of a discount. From 2020 to 21, we reported that Excel Healthcare Hospitals served 112 of our members.

In the current year, data revealed that from 9 partners alone, our members availed a rebate of up to Rs. 3,374,905 (estimated). Given that we have about 50 partners (diagnostic centres, hospitals, clinics, opticians, dentists, pharmacies), our members’ savings in out-of-pocket medical expenses would be substantially higher.

Benefits availed by Members (Partial List)
Diagnostics/Hospitals Patient Amount of Rebates (Rs)
Panasia 221 3,63,970
Primus 210 5,50,490
Apollo Clinic 5 40,000
Assam Health Care Diagnostics 283 2,87,680
SRL Diagnostics 95 2,33,770
Down Town Hospital 3 60,000
Nemcare Hospital 15 3,50,000
Excel Care Hospital 10 4,88,995
Hayat Hospital 22 9,00,000 (Estimated)
Total 643 3,274,905

The cooperative’s core strength is its beneficiaries, and the enrolment of beneficiaries is its core strategy.

Despite the interruption, we enrolled 750 beneficiaries and raised Rs. 376,300. This number is slightly lower than the last reporting year (enrolment 825, revenue Rs. 339,340). Thus, at the end of the period, our total number of beneficiary members is just over 6750.

We are not actively selling shares despite having nine new shareholders during the period (Total: 254), raising a share capital of Rs. 90,000.

We are the only Cooperative society in the Healthcare which is Not-for-Profit.

You can represent us by becoming a proud member of the society and help create a sustainable citizen-owned medical enterprise.


In partnership with Assam Healthcare Collaborative, we established a franchisee Of All India Diagnostic Chain ‘Thyrocare’ in November 2021. The centre has yet to pick up, but the prospect is bright.

The community outreach non-communicable disease screening health camps have played vital roles in enrolling new beneficiaries over the last few years. We have conducted 12 camps this calendar year, a real achievement.

Health Camps
Date Place Enrolment
07.10.2021 Kukurmara, LP School 10
04.12.2021 IOCL, Betkuchi
18.12.2021 Shibsakti Nagar, Betkuchi 10
12.02.2022 2No Mathgharia, Noonmati 5
19.02.2022 Jana Kalyan Trust Kahilipara 4
20.02.2022 Rotary Club Pandu 9
26.02.2022 Chaygaon
02.03.2022 Pollution Control Board, Bamunimoidan 197
03.03.2022 Batti Bazar, Lal Ganesh 8
05.03.2022 Swastik Kunja, Lal Ganesh 15
09.03.2022 DTO office, Betkuchi 12
14.03.2022 Dispur College, Guwahati 26



We have not issued any cash dividends to our shareholders. Our operating deficit has reduced to Rs. 264,741 from 345,489. However, if we don’t include the depreciation of Rs. 182,219, the amount is reduced to Rs. 82,522. We raised a share capital of Rs. 90,000, which helped to balance the expenditure.

We are following a long-term strategy to create a substantial membership base, enabling us to develop and run our well-managed services. This will require significant organisational capacity building, and we may be unable to offer dividends during this phase. However, many of our shareholders have already reaped substantial benefits well over their share investment, which is in the true sense in the spirit of Cooperative principles.

The cooperative’s net worth as a social enterprise is much more than its tangible assets. The steadily increasing beneficiary base, tie-ups, and growing brand familiarity among the public are non-tangible assets that the Cooperative should be able to leverage.

We strive to break even, improve our receipts, and lower expenditures. Over the last few years, we have cut expenses and managed with only one staff member. Our primary source of revenue is beneficiary enrollment. This year, we successfully enrolled in group membership (Dispur College and Pollution Control Board) for the first time, which we must prioritise in the coming year.

  1. New tie-ups with established service providers all over the state and national levels.
  2. Expand the beneficiary base, particularly by targeting group membership.
  3. Publish Health Magazines and Health Guides on topics, e.g., Diabetes, Heart Disease, and Obesity.
  4. Organise conferences on healthcare issues to raise awareness.
  5. To plan a diagnostic centre and a general hospital.

We understand that developing and running our services, e.g., a hospital, even if a small one, requires efficiency, expertise and resources. Currently, the Cooperative lacks capacity. However, we are in a good position to plan to explore soft loans and funding, including crowdfunding, to develop our services. In the meantime, we will play the role of a catalyst to create a consortium of like-minded benevolent organisations and shareholders to engage in ethical medical services under the umbrella of the Cooperative. Our prime concerns are an innovation in service delivery and citizens’ engagement in this effort.



In a general meeting held on 13.03.2022 at Awesome Palace, Christian Basti, the shareholders, elected a new Board of Directors as the term of the first elected directors (21.05.17) was due to end.

Board of Directors (Effective from May 2022)

Dr Jayanta B Sarma (Chairperson)

Shri Jagadish Sarma (Vice-Chairperson)

Dr Sujit Bordhan (Chief Executive Officer)

Dr Ramen Talukdar, Shri Surendra Nath Kalita, Shri Parameswar Sharma, Shri Shyamal Bhattacharyya, Shri Dipak Kumar Pathak, Shri Premkanta Chaudhury, Shri Samujjal Kumar Bhattacharyya, Shri Utpal Barua, Shri Rajendra Kumar Gupta, Dr Bijuli Goswami, Dr Dipti Rekha Sarma, Dr Bhupendra Deva Sarma, Dr Nripen Barkataki, Advocate Dhiraj Baruah

Invitees to the Board of Directors

Shri Pinku Chaudhury, Shri Sazzad Alam, ACS, Shri Dhruba Garg

Professor Arup Hazarika, Shri Manjit Nath, Shri Hriday Ranjan Pathak, Shri Hiranya Goswami, Shri Rana Basistha, Shri Karendra Kalita, Shri Jayanta Talukdar, Shri Arup Sarma

We take this opportunity to thank all our shareholders for their support in our continued endeavour to pioneer this approach towards ‘Citizen Driven Healthcare‘.

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