Annual Report 2019-20

This report covers the period from April 2019 to March 2020.

‘AYURKALPA’

AYURKALPA, Guwahati Club was established in August 2017. Although the clinic is strategically situated in a densely populated residential area with a modern reception and sitting area and an electronic booking system, the facility remained underutilised. The main reason for the underperformance is the inconsistent presence of doctors. This issue was also reported in last year’s report. However, Dr Palash Pathak’s physiotherapy unit in the Ayursundra Annex has now been moved to the central Ayurkalpa premise. The premises serve us well along with the physiotherapy unit and the Cooperative’s principal office, but the potential remains to utilise the available space.

AYURKALPA, Jalukbari, was inaugurated in the newly constructed GU Market Complex in August 2018 in a simple function attended by the V.C. of Guwahati University. The premises are 300 sq. feet in size, and they have a shop counter with shelves in the front and a provision for a doctor’s chamber at the back. The centre housed a generic medicine Pharmacy under the ‘Pradhan Mantri Bhartiya Janaushadhi Pariyojana’ run by an entrepreneur. However, in 2019, the G.U. authority strictly restricted the entry of the public, and the business was severely affected. This compelled the entrepreneur to close his pharmacy, and he vacated the premises. After this, an attempt was made to start a new business selling health products by Mr P Chaudhury, who was financially assisted voluntarily by two of our shareholders in the Cooperative interest. However, the Covid-19 situation severely impacted the operation. This facility has enough extra space and shelves to run a business, but the services must be orientated towards the university student community and campus residents. The Cooperative requests suggestions and ‘interest of expression’ from any entrepreneur within the ranks of the shareholders to run a business in this venue.

The society facilitated the setting up a medical care service facility on the floor adjacent to Ayurkalpa. This annexe was sublet to a pharmacy and a physiotherapy unit. However, the pharmacy owner decided to close down as the sale was not as expected due to the lack of prescriptions from Ayurkalpa. Therefore, in the middle of 2019, it was decided to relinquish the premises, and the physiotherapy unit was chosen to be accommodated within the main Ayurkalpa, thus compensating a part of our rental liability.

We continued to forge alliances with Diagnostic Centres, Hospitals and four Pharmacies.

Current Diagnostic Centres and Hospitals

  1. Ayursundra Super-Specialty Hospital, Guwahati
  2. Ayursundra One-Stop Medical Centre, Ulubari, Guwahati
  3. Ayursundra Diagnostics (Maligaon, Beltola, Barpeta, Tinisukia, Tezpur, Shillong)
  4. KGMT Hospital, Mother Teresa Rd, Guwahati, Assam-781024
  5. Health City Hospital, Khanapara, Guwahati-781022
  6. Agile Hospital, Khanapara, Guwahati-781022
  7. Excelcare Hospital, Boragaon, NH-37 Highway, Guwahati, Assam 781033
  8. Path Care, Uday Nagar, Khanapara, Guwahati-781022
  9. Swagat Super Specialty Surgical Institute, Dinesh Goswami Path, Maligaon, Guwahati, Assam 781011*
  10. Pratiksha Hospital, Borbari, VIP Road, Guwahati-781036*
  11. SRL Diagnostics-Skylab, Ulubari Flyover, G.S. Road, Guwahati-781007
  12. Primus, Near Satsang Vihar, Bhangagarh, Guwahati-781005
  13. Panacea, Near Bharalu Bridge, Bhangagarh Guwahati-781005
  14. Hayat Hospital, Kahilipara Road, Odalbakra, Guwahati-781034
  15. Down Town, G. S. Road, Dispur, Guwahati-781005
  16. North East Cancer Hospital, 11 Miles, Jorabat, Guwahati-781023
  17. Indraprastha Apollo, Sarita Vihar, Delhi Mathura Road, New Delhi-110076.
  18. Medanta, The Medicity, Sector 38, Gurugram, Haryana-122001
  19. Chikitsa, Clinic & Diagnostics, Adabari (Opposite Bus Stand) Guwahati-781012
  20. Samiksha Diagnostic Center, 2nd Floor, East Point Tower, Maniram Dewan Rd, Bamunimaidan, Guwahati-781021*
  21. Dr Lal Path Labs at AYUSHMANN, Bamunimaidan, Guwahati-781021*
  22. Friends Optical, Pan Bazar, Guwahati Club and Eye Foundation, R.G Baruah Road

Pharmacies

  1. New Upasam Medico’s, M.R. Dewan Rd, Chandmari Colony, Guwahati-781003
  2. The Muskan Medical, Opp. Kamrup Academy H.S. School, Guwahati-781003
  3. Kakoli Medicos, Odal Bakra Main Rd, Near Hayat Hospital, Guwahati-781034
  4. Anjistha Medicare, Vijaya Bank Complex, Beltola Rd, Guwahati-781028
  5. Rajarshi Medico’s, Shop No.2, Kusum Kaamini Complex, Odalbakra Main Road Opp, Near Hayat Hospital, Odalbakra, Lal Ganesh, Guwahati-781034*

*New in 2019-20

TIE-UP

BENEFICIARY & BENEFITS

BENEFITS AVAILED BY THE MEMBERS

Last year, we reported that 548 members collectively availed of benefits of Rs. 6,93,644.00 as a discount from four centres. In comparison, this year, we are happy to report that we have concrete figures from Ayursundra (diagnostic division), which showed 1289 members availed Rs. 12,00,000 (12 lacs) as a discount. Suppose we extrapolate this calculation to our 21 Diagnostic Centres and hospitals, 1 Optician and five pharmacy partners; in that case, the benefit amount is likely to be staggering, perhaps in the vicinity of 1 crore, enjoyed by thousands of members.

This success is a testimony to our MantraPEOPLE TOGETHER ARE STRONGER‘.

The cornerstone of our strategy is our membership strength.

Last year, our individual and family memberships were 3613 and 1093, respectively. During the reporting period, we enrolled 1637 individuals from 477 families. The total revenue earned during this period is Rs. 391,000 compared to Rs. 365,970 in the last reporting year. Our membership enrolment abruptly stopped in March due to the Covid-19 situation. Otherwise, revenue would have crossed the four lacs mark. Enrolment in previous years was carried out mainly via ‘Preventative Health Check-up’ outreach camps. We conducted only a few camps this year, but membership growth continues via different routes. Promoting the scheme to employers, semi-government bodies, and other organised groups such as retired employees’ associations is effective. We urge the shareholders to help by referring organisations they may have a relationship with, citing how the beneficiary card would help their employees. The fee was increased to Rs. 500 for the Family Head in December.

SHAREHOLDERS

On 31 March 2019, the number of shareholders was 227, up from 199 last year. We had 4 Shareholders during this reporting year, raising Rs. 70,750.00 in capital. Our total shareholders stood at 231 at the end of the year.

We are the only Cooperative society in the Healthcare which is Not-for-Profit.

You can represent us by becoming a proud member of the society and help create a sustainable citizen-owned medical enterprise.

SERVICE OUTLET

Our proposed service outlet at MMC Hospital, Guwahati, has finally been permitted by the Health and Family Welfare Government of Assam. However, due to several practical reasons, the plan is currently under review.

We continue to conduct Community-Outreach Preventative Health Check-Up camps during 2019-20 (Table), but only three compared to 15 in the last year. This demonstrates specific issues in organising the camps, which we must address. We use a standard protocol to check Body Mass Index (BMI), Blood Pressure and Blood Sugar (Random) to raise awareness of lifestyle or non-communicable diseases (such as diabetes, hypertension and obesity) and provide preventative advice. A diagnosis made at these screening camps means an immense service to the individual concerned, who otherwise would have remained undiagnosed until overt signs and symptoms develop, perhaps with complications. We will continue this flagship programme but need donations and institutional funding, which our shareholders could help us with.

Date Place Beneficiaries
1 29.12.2019 Japorigog, Guwahati 21 Families
2 14.12.2019 Don Bosco, Boko 59 Families
  01.02.2020 Faguna Rabha School, Jatia, Guwahati 25 families
3 31.01.2020 (4 days) Asom Sahitya Sabha Convention, Sualkuchi 5 Families

COMMUNITY OUTREACH

FINANCES

We have raised a share capital of 24,81,500 between 2016-18, Rs. 2 88,000.00 in 2018-19 and only Rs. 70,000 in 2019-20. Our fixed assets stand at Rs. 1,111,318, with current assets of Rs. 201,376. We have not issued any cash dividends to our shareholders so far. We have an operating deficit of Rs. 287,956 in this reporting year.

These figures, at first sight, may look disheartening. Still, we need to appreciate the long-term strategy of the Cooperative, which is to create a substantial membership base to run our well-managed services for the benefit of the members in a financially sustainable fashion. This will require significant organisational capacity building, and we may be unable to offer dividends during this phase. However, we need to see how we are already collectively reaping the colossal benefit, which is much larger than our capital investment. Our members’ collective benefits derived in this reporting year alone can be estimated at one crore, as reported under point 5. Many of our shareholders have already reaped substantial benefits above their share investment. This is in the true sense and the spirit of cooperative principles.

We are striving to achieve break-even. Our primary source of revenue is from beneficiary enrollment, which we anticipate may take a hit initially due to the COVID-19 situation early next year. Still, we believe this phase will pass, and we will be on the path of strong membership growth. In the meantime, we have cut substantial operating costs associated with our head office’s rent burden by sharing it with the physiotherapy unit. Moreover, one of our two staff has resigned due to personal reasons, and we have decided not to replace him.

We are satisfied that the net worth of the Cooperative as a social enterprise is much more than its tangible assets. The steadily increasing beneficiary base, tie-ups, and growing brand familiarity among the public are non-tangible assets that the Cooperative will leverage in the future. As a result, we will be in a stronger position to open our diagnostic centres and hospitals. Still, to fulfil this vision, appreciation of the strategy and active participation of the shareholders are requisite pre-conditions.

Unfortunately, the project mentioned in the report last year has not materialised.

    1. Continue strengthening our twin-track strategy of tying up with established service providers and developing our services.
    2. Expand the beneficiary base. Engage marketing agencies or individual agents in an incentive-linked enrolment campaign.
    3. Diversify Ayurkalpa, Guwahati Club by opening services like blood sample collection, including a home collection centre in association with a diagnostic centre.
    4. A retail outlet at Ayurkalpa, GU Market Complex, can be opened by partnering with an entrepreneur.
    5. Publish Educational Health Guides on topics, e.g., Diabetes, Heart Disease, and Obesity.
    6. Organise conferences on healthcare issues to raise awareness and promote the Cooperative.
    7. To plan a diagnostic centre and a general hospital catering to the maternal, child and routine services (Out-Patients, Day Care, Palliative Care, Long Term Care, and Home-Based Care in a phased manner). We understand that developing and running a hospital, even if it is small, requires efficiency, expertise, and resources. Currently, the Cooperative lacks capacity. We will play the catalyst role in creating a consortium of like-minded benevolent organisations as a Company. Such an endeavour will attract funding from large charitable bodies like TATA Trust, international agencies and the government. Members of the general public are likely to invest in shares (Crowd Funding).
    8. In the last AGM, the proposal above was discussed and endorsed, paving the board’s way to act, which remains a priority.

PROPOSALS

BOARD OF DIRECTORS

Dr Umesh Chandra Sarma, Chairperson

Dr Jayanta Biswa Sarma, Vice-Chairperson

Sri Sushanta Sarkar, CEO

Shri Mriganka Saikia, Dr Ramen Talukdar, Dr Manabendra Goswami, Dr Bijuli Goswami, Shri Premkanta Choudhary, Shri Surendra Nath Kalita, Advocate Dhiraj Baruah, Shri Rajendra Kumar Gupta, Smti Pranita Sarma, Shri Parameswar Sarma, Dr Bhupendra Dev Sarmah (Co-opted), Dr Nipen Barkataky (Co-opted), Dr Bhaskar Borgohain (Co-opted), Shri Umesh Chandra Boro (Co-opted)

Invitees: Sri Jogeswar Goswami, Sri Jagadish Sarma, Sri Tapash Baishya, Sri Shrichand Pareek, Sri Rana Basistha, Shri Kamal Jaiswal, Sri Manoj Sarma, Dr Darshana Garg, Mr Utpal Barua.

Advisory Board: Dr T.K. Sarma, Dr Rupali Borgohain, Dr Gouranga Kumar Sarma, Sri Prasanta Bujar Baruah, Sri Sushanta Sarkar, Sri Khagen Saikia.

We take this opportunity to thank all our shareholders for their support in our continued endeavour to pioneer this approach towards ‘Citizen Driven Healthcare‘.

//
Our support staff is here to answer your questions. Ask us anything!
👋 Hi, how can I help?